A storage transient failure has occurred during content conversion

I recently completed an Exchange 2010 to 2016 migration. The last few days I’ve been getting word of quite a few users receiving NDRs. The NDR error was QUEUE Expired. I went straight to the queue and saw there were currently 12 messages there all with a last error of “A storage transient failure has occurred during content conversion”. I did eventually find a solution, and I normally don’t repost items I find in my day to day tech support life, but there wasn’t a ton of results for this error, and most weren’t relevant. But then I found the what I was looking for. This link had some Exchange Management Shell commands that allowed all the messages in the queue to send instantly


Update [3/31/16]: This issue is not resolved for me. With the setting set to null or false, I get some messages stuck in the submission queue. If the TNEFEnabled is set to true, all mail sends fine, but certain recipients receive attachments as winmail.dat. So I’m still working on this one.

Update 2 [4/19/16]: I installed Cumulative Update 1 for Exchange 2016 almost a week ago and the issue appears to be resolved. I have not had a single message stuck in the Submission Queue.

Request a Microsoft hotfix without having to call Microsoft

It’s true, Microsoft now has a form you can fill out to have a hotfix emailed to you. Sounds great, doesn’t it?!? In theory yes, and that was certainly how I felt when I first heard about it. But in reality it may be a useless service, at least for me or other time-based consultants.

Today, I’d figured I test it out to see how well it works, if at all. And to some mild surprise, I’m considering it pointless. It’s currently 12:13pm and I filled out the form around 11:00am and I still do not have any hotfixes in my inbox. The real concerning part was what it said on the screen after I submitted the form.

Your request was successfully submitted to Microsoft. A Microsoft Professional will respond to you via e-mail within 8 business hours.

Potentially 8 hours?? That is ludicrous! I will update this entry when I actually get the hotfix. But keep this in mind if you think it will save you some time.

If you’ve used this, please share your results.

Update: I finally got the hotfix at 2:25p.m. Took 3 1/2 hours to arrive. Looks like I’ll still be calling when I need one.

Do I have Downgrade Rights for my software that comes in Action Pack?


Microsoft Small Business Community Blog : Do I have Downgrade Rights for my software that comes in Action Pack?

This is a question that has been floating around a few of the online groups lately, so I thought I would post the answer here for you. This comes from the Microsoft Action Pack Team:

“While MAPS does not include downgrade rights, a partner can continue to use a previous version of a product through the remainder of their subscription year.

The intention of the Action Pack program is to provide the latest software technology to the partners, thus once a product is revised the previous version will no longer available.”

So for all of you that received the Windows XP Professional licenses in your Action Pack, you still have the rights to use them throughout the term of your annual subscription. Remember that Action Pack is a subscription and you will need to renew that subscription annually. When your annual subscription ends, you no longer have the rights to run the software that you received in the expired kit. To continue to receive the software benefits included in Action Pack, you will need to renew your subscription for another year. When you do renew your subscription, you will be renewing for the current software that is included in the Action Pack (which no longer includes the previous Windows Desktop Operating Systems). At that point, you will no longer have licensing rights to Windows XP through your Action Pack subscription.

Thank you and have a wonderful day,

Eric Ligman
Microsoft US Senior Manager
Small Business Community Engagement
This posting is provided “AS IS” with no warranties, and confers no rights

3 Million IE7 downloads in the first four days

Tony Chor, the Group Program Manager for IE has stated that there has been over 3 million downloads of internet explorer 7 within the first four days.

My first thought, was, ‘How is this possible?’, ‘Who in their right mind uses IE??’, and since it’s not part of windows update yet, that means that users had to consciously go to download it. Well, then it hit me, just like I did, when it was released I downloaded it on a test machine just to see what it was all about. I have no intentions on using it, but I need to know a little about it so when my users start seeing it on their computers I can help with the barrage of question I’m sure we’ll get.

BTW, my IE7 crashed within 5 minutes of usage. Not a good feeling…